Maintenance Outsourcing
نویسنده
چکیده
Issues By Sandy Dunn, Director, Assetivity Please request permission from the author before copying or distributing this article There are a number of issues facing organisations that are considering maintenance outsourcing as an improvement initiative. Amongst these are the following: To outsource or not outsource strategic decision making Does a competitive outsourcing market exist? How much maintenance to outsource Establishing an appropriate tendering process Establishing an appropriate specification of requirements Establishing an appropriate contract payment structure Establishing an appropriate contract administration process and structure Establishing an appropriate structure for the contract document Managing the transition to the outsourced arrangement Agreeing contract termination arrangements
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